App / Mobile
Signing into juan 360 puts your account wallet, lobby and payment history one tap away — available in eligible regions where local law permits. Use your registered email or mobile number to get in, then pick up where you left off.
When you open the juan 360 login page, you enter your registered email address or mobile number, then your password. New accounts require an email confirmation step before the lobby unlocks — check your inbox and follow the link shown there. Once confirmed, your account dashboard appears, showing your wallet balance, recent activity and the main lobby tabs. From there, Charge Buffalo Jackpot and Classic Fan Tan Live are reachable in two taps. If this is your first session, the account setup screen will prompt you to link a payment method — GCash, Maya and GrabPay are the options shown on that screen for eligible Philippines accounts. Keep your login credentials in a secure place; the credential fields do not auto-fill on shared devices unless your browser saves them. All access is subject to local law and the eligible region check shown during registration.
New accounts need a one-click confirmation via the email you registered with. The link is sent immediately after you submit the sign-up form. Check your spam folder if it does not appear in your inbox within a few minutes.
After login, your dashboard shows your wallet balance, session history and lobby shortcuts. Lobby tabs for slots, live casino and sports are visible from the main screen without extra navigation steps.
First-time users are prompted to link a payment method inside the account settings screen. GCash, Maya and GrabPay are the configured options shown there for Philippines-eligible accounts.
The Help link appears in the account menu after login. Use it to reach the published support channel if you encounter an issue during or after your first session.
After logging in, your wallet screen shows the payment options configured for your account region. For Philippines-eligible accounts, GCash, Maya, GrabPay and Coins. ph are the named methods available on the deposit and withdrawal screens. Each method is linked through the account settings panel — follow the steps shown there to connect your e-wallet before your first transaction. InstaPay transfers are also listed as an option on the withdrawal tab. Payment availability and limits are shown inside your account; we do not publish fixed amounts here because they can vary by account tier and verification status.
Link your GCash number inside the account payment settings. Deposits and withdrawals route through the GCash wallet tied to your registered mobile number. The connected number is shown on your account payment screen after linking.
Maya is listed alongside GCash on the wallet connection screen. Connect via the Maya account linked to your registered email. Transaction records appear in your account history after each completed transfer.
GrabPay appears as a payment option in the deposit tab for eligible accounts. Link it through the same account settings flow used for GCash and Maya. Your GrabPay balance is drawn directly from your linked GrabPay wallet.
Coins. ph is available on both the deposit and withdrawal screens for Philippines-eligible accounts. Connect your Coins. ph wallet number in the payment settings panel and confirm via the code sent to your registered number.
Running through these four points before you tap the login button saves you from common access delays. Confirm the domain, have your credentials ready, and make sure your device is set up to receive account messages. A quick check here means a smoother first session.
Confirm you are on juan 360 before entering any credentials. Bookmark the address after your first confirmed login so you always return to the right page. Never enter your password on a URL that differs from this one.
Your registered phone number or email must be reachable at login time. If you registered with an email, make sure that inbox is open. Mobile-number accounts receive verification messages to the number on file — keep it active.
Have your account password available before you start. If you have not logged in for a while, use the recovery link on the login page rather than guessing — repeated failed attempts will lock the form temporarily.
For first-time logins that trigger an identity check, your full name and date of birth as submitted during registration must match. These fields appear in the account verification screen, not the main login form.
If you cannot get into your account, start with the recovery link directly below the password field on the login page. That link opens the account recovery screen, where you choose between recovering via your registered email or via your registered mobile number. Follow the steps shown on that screen exactly as they appear — the fields will tell you what to enter and in what order. Do not close the browser tab mid-flow, as the session token shown in the URL expires. Once you complete the recovery steps on-screen, you are taken back to the login page to enter your new credentials. For issues not resolved by the recovery screen — such as a changed mobile number or an unrecognised account — use the Help link in the site footer to reach the published support channel. The support team can verify your identity through the account details on file and guide you to the next step.
Tap the recovery link below the password field. Choose whether to recover via email or mobile number, then follow the fields shown on that screen.
Enter the details requested on the recovery screen. These match the information you provided at registration. Do not navigate away while the screen is active.
After verification, the screen prompts you to set new login credentials. Once saved, return to the login page and sign in with the updated details.
If the recovery screen cannot resolve your issue — for example, a number change — use the Help link in the footer to reach the published support channel directly.
Three routes are available if you need help with login, wallet access or account verification. Find the one that matches your situation and follow the steps shown at each contact point.
After login, the Help link in your account menu connects you to the support channel. Use this for wallet questions, payment linking issues or account setting changes. The menu appears at the top right of the dashboard screen.
Before login, use the Help or Contact link in the site footer on juan 360. This route is available without an active session — useful when you cannot get past the login screen and need to speak to support about access.
The recovery screen, reached via the link below the password field, is a self-service path for credential issues. It covers email and mobile-number recovery. For anything outside that scope, move to the footer support route.
These four points cover what you can verify directly from the juan 360 site and your account panel. We do not make claims about security systems we cannot show you — check the published terms and privacy routes linked in the site footer for the details relevant to your account.
The correct address for your account is juan 360. Check the address bar before entering credentials. If the URL differs, close the tab. Bookmarking the confirmed address after your first login is the simplest way to avoid this check on future visits.
The Privacy Policy and Terms of Service are linked in the site footer and are readable before you create an account. These documents describe how your account data is stored and used. Review them from the footer links at any time.
Account access depends on local law and is available only in eligible regions. The registration and login screens display the region check. If your location is outside a supported region, access is restricted at the account level, not the site level.
The published support channel and footer Help link are visible without login. Contact details and response routes are listed there. We do not promise specific response times — the current support availability is shown on the contact page.
These are the account-access questions that come up most often. If your situation is not covered here, use the Help link in the footer to reach the published support channel.
Go to juan 360 and open the login page. Enter your registered email or mobile number and your password, then tap the sign-in button. If this is your first session, an email confirmation step may appear before the lobby loads.
Tap the recovery link directly below the password field on the login page. Choose email or mobile recovery, then follow the steps shown on the screen. Once you complete the recovery flow, you are returned to the login page to sign in with your new credentials.
Yes. If you registered with a mobile number, use that number in the login field. The account will recognise it alongside your password. Make sure the number you enter matches the one you used during registration exactly.
Repeated incorrect password entries trigger a temporary form lock as an account protection measure. Wait for the lock period shown on the screen to pass, then use the recovery link to set a new password rather than guessing again.
Open your account dashboard and go to the payment settings section. GCash, Maya and GrabPay are listed there as linkable options for eligible Philippines accounts. Follow the steps on that screen to connect the e-wallet of your choice.
Account access depends on local law and is available only in eligible regions. The login and registration screens include a region check. If your area is outside a supported region, access is restricted at the account level as shown on the login screen.